It's great to see Air New Zealand is now actively offering promo codes to those seeking a small discount on their next flight with the Kiwi airline. ticket changes, cancellations, and refunds. You should receive a response within a few working days. Sometimes, they can even bend the rules. After all, New Zealand is in our name. Auckland Airport Check the difference in price of your plane ticket to New Zealand from Singapore when travelling in Economy, Premium economy, Business or First class. The airline has been a member of the Air France Call Center Tel:+81 6 6341 2661 When it comes to Twitter theres one more trick to get in touch with the airline faster: mention @FlyAirNZ in a tweet about your issue. If you are unsatisfied with how Air New Zealand settles your complaint, you can contact the Airline Customer Advocate (ACA) body in your country. Operating Hours However, theres an email address that customers from Asian countries (China, India, Indonesia, Malaysia, Taiwan, and a few more) can use: resasia@airnz.co.nzfor reservations and general enquiries. Check for up-to-date flight status information. Tbilisi, Georgia Tel: +64 9 256 6630 Air New Zealand Singapore office has been set to ensure that the services offered by the airline are delivered efficiently. You can contact us via NZ Relay using NZSL, Text Relay or Caption Relay as well as TTY services. You can call our friendly team on 1-800-262-1234, or for further information on how you can ensure your trip is comfortable and hassle-free find out about our special assistance options. To contact Air NZ on Facebook, visit facebook.com/AirNewZealand, then look for the Send Message button it opens the Facebook Messenger window, where you can chat with the airline staff. A: To contact Air NZ in Samoa, call the phone number 685-20 825. Email: resasia@airnz.co.nz. Please try again later. Air NZ recommends sending a follow-up message if you do not receive a reply to your original question within 48 hours. The team typically replies in a few minutes. Bangkok Office Official Facebook), Air New Zealand Cabin Crew (photo credit to If you want to speak to Air NZ s staff about the issue, you can call 64 (0)9 366 2929. Maharashtra, India Lines are open 24 hours every day, including weekends and public holidays. Questions and answers Freephone (NZ): 0800 352 266, Questions and answers Freephone (NZ): 0800 Airpoints (0800 247 764), Freephone (NZ): 0800 Airpoints ( 0800 247 764 ) Tel: +64 (0)9 357 3000, Postal address: AirNewZealand Contact Centre Private Bag 93537 Takapuna North Shore City 0740, AirNewZealand185 Fanshawe StreetAuckland1010, Postal address: AirNewZealand GroupsPrivate Bag 92007Auckland 1142L2/F2, Postal address: AirNewZealand Customer Relations Private Bag 92007 Auckland 1142 New Zealand, Customer Service and ClaimsFreephone (calling within New Zealand): 0800 500 248Tel: +64 (0)9 308 2122, See the Travel Insurance contact page for further details, including Emergency Assistance, General enquiries freephone (NZ): 0800 737 000 or Tel: +64 (0)9 357 3000, See Baggage Services Offices for mishandled baggage enquiries, Tel: 0800 747 777International airport cargo contact detailsRegional airport cargo contact details. , you can view, change and cancel your booking, Check to see if your booking has been held in credit, Add an extra bag or two to your baggage allowance, Confirm your contact details so we can keep you updated. Contact us. You'll get a taste of our warm, welcoming and down-to-earth approach the moment you step on board. flight reservations (including group travel). Tel: +64 9 379 3209 International customer service can handle your booking just the same as the main call center. Tbilisi Office Airpoints enquiries - New Zealand 0800 247 764. For further information, please visit your nearest HSBC Branch in mainland China or to contact us directly, please call Retail Banking and Wealth Management Customer Service hotline on 800-820-8878 ([86] (21) 3888 8878 if you are outside of mainland China or are using a mobile phone). . . Pakistan Your support is important to us. Beijing 10004 India. nz) location in Manawatu-wanganui, New Zealand , revenue, industry and description. Remember, you can view, change and cancel your booking online, or log into your Airpoints account to retrieve your details. Our English speaking Contact Centre in New Zealand can be contacted 24 hours a day, 7 days a week on +64 9 357 3000 (international charges will apply). Tuesday, Thursday and Saturday: 9:30 am to 5:00 pm When an airline cancels a flight or makes a change to your itinerary, travel agents have the power to handle this for you, on your behalf. You can also complete a MEDA form, or find out more about flying with a medical condition . Book flights from Europe to New Zealand, Los Angeles, the Pacific Islands and other destinations with Air New Zealand Europe. Liberty Square N4 Hours of waiting at a helpline just to have the call dropped. The hub includes details on changing flight requirements, credit and refunds. COVID-19 Related Changes. In Clash of Clans, unlocking. We hope you found this article useful. Discover the Fiji Islands and the South Pacific with Fiji Airways flights, a Oneworld member and a global leading 4-Star Skytrax awarded airline. In case of urgent issues you should contact the main call center at +64 9 357 3000. Opening plaque. Postal address: Air New Zealand Groups Private Bag 92007 Auckland 1142 L2/F2. There are no Reservations/Ticketing facilities at the airport office. Details of visa fees applicable since 1st July 2008, are appended. Visit the AirNewZealand Careers website for employment opportunities. Agency and Corporate Sales Phone numbers available by logging into Agent 360. You can opt out anytime. No 6, Jiangtai Road +8801978569294,+8801978569295,+8801978569296, +8801678569290,+8801678569291,+8801678569292, Airways Office Related Posts:Air Arabia|Air Canada|Air India|Air Mauritius|Air Asia|Bangkok Airways|Biman Bangladesh|Cathay Pacific|China Eastern|China Southern|Dragon Air|Drukair|Emirates|Flydubai|GoAir|Gulf Air|Himalaya Airlines |Indigo |Kuwait Airways|Malaysian Airlines |Maldivian Air|Malindo Air|Novoair |Oman Air|Pakistan Airlines|Qatar Airways |Regent Airways|Salam Air|Saudi Airlines |Singapore Airlines |SpiceJet |SriLankan Airlines |Thai Airways|Thai Lion Air |Turkish Airlines |US Bangla Airlines |Vistara Airlines, zooHoliday Related Post:Turkish Airlines|Emirates Airlines|Malaysia Airlines|Indigo Airlines|Kuwait Airways|Qatar Airways|SpiceJet Airlines|Thai Lion Airlines|Biman Bangladesh Airlines|China Eastern Airlines|Singapore Airlines|China Southern Airlines|Regent Airways|Himalaya Airlines|Novo Air Airlines|Air India Airlines|Us Bangla Airlines|Air Canada Airlines|Thai Airways|Air Asia Airlines, zooFamily Related Post:Turkish Airlines|Emirates Airlines|Malaysia Airlines |Kuwait Airways|Qatar Airways|SpiceJet|Thai Lion Airlines|Biman Bangladesh Airlines|China Eastern Airlines|Singapore Airlines|China Southern Airlines|Regent Airways|Himalaya Airlines|Novo Air|Air India|Us Bangla Airlines|Air Canada|Thai Airways|Air Asia|Go Air |Maldivan Air|Salam Air| |Indigo Airlines|Air Arabia|Air Vistara|Air Mauritius|Saudi Airlines|Oman Air|Druk Air|Srilanka Airlines|Fly Dubai|Malindo Air|Gulf Air|Indigo Airlines, zooIT Related Post:Turkish Airlines|Emirates Airlines|Malaysia Airlines |Kuwait Airways|Qatar Airways|SpiceJet|Thai Lion Airlines|Biman Bangladesh Airlines|China Eastern Airlines|Singapore Airlines|China Southern Airlines|Regent Airways|Himalaya Airlines|Novo Air|Air India|Us Bangla Airlines|Air Canada|Thai Airways|Air Asia|Go Air|Etihad Airways|Maldivan Air|Salam Air| |Indigo Airlines|Air Arabia|Vistara Air|Air Mauritius|Saudi Airlines|Oman Air|Druk Air|Srilanka Airlines|Fly Dubai|Malindo Air|Gulf Air, Travel News BD : | | | | | || | | | | | | | | | | | | | | | | | || | | | |Drukair, Air France Osaka Office . Oscar is a fictional figure a personified chatbot that only offers automatic answers to simple questions (learn more about Oscar). Managere. Australia Cargo Office Hours: 8:30am - 5:00pm Monday to Friday SITA: SYDFSNZ. Bangkok 10330 It is a pressure system . N62 Ain Al Tineh, 2nd Floor Singapore Airlines Auckland Airport Office Office Address: Departure Hall, between counters 54-55. For example, theres no need to contact Air New Zealand customer service if you just want to check the status of your booking, change the date of your flight, or cancel your trip you can do this by visiting Manage Bookings section of Air NZs website (you will need booking reference number and passengers name to log in). Online booking help. They must still take a pre-departure test within two days of flight departure, and meet prevailing visa requirements. Late hours on weekends can increase the chance for your call to be answered promptly. Live chat is slightly different as there are many technologies (including AI and machine learning) that airlines can implement to get a chatbot operator experience. (AirNewZealand reference numbers end in "H".). Mangere, Deaf or hearing impaired? Fax: +64 9 379 3043 Of course, you should make sure you are eligible to access the lounge area. Email general cargo enquiries: CSBookings@airnz.co.nz. Passengers aged 18+ travelling internationally on Air NZ must be fully vaccinated against COVID-19. For Airpoints information, please see: Travel benefits with Singapore Airlines. Tel: +92 21 3278 read more, +880244612178 | +8801977569292 (Whatsapp). In this article, our experts have compiled the best ways (and important tips) to get in touch with Air NZ staff for quick assistance and troubleshooting. Be electronically ticketed - paper tickets will not be accessible, Not have been made as an international "multi-city" booking. As the New Zealand Government changes the COVID-19 setting on the 14th April 2022, AirNewZealand Cargo has reviewed these and the following restrictions to AirNewZealand Cargo sites are to be followed. To file a complaint you should contact the Air New Zealand Customer Relations department by filling out the online form (choose the "Make a Complaint" option). Singapore Airlines (SQ) is the flag carrier of Singapore and one of the major Auckland If you are experiencing long waiting times when calling helpline, try to contact the airline directly on Twitter or Facebook. Office No. For ticketing and reservations enquiries, please call +64 9 379 3209 / 0800 All other days: 10:00 am to 4:00 pm ColomboOffice (GSA) As an Airpoints member you'll earn Airpoints Dollars on all 11, York Street Norway, Iceland, Philippines, Australia, Singapore, New Zealand and Canada. Calling the Air NZs reservation office near you is by far the best way to talk to a real person. A: If you want to enquire about the Koru programme call 0800 736 000 (from New Zealand) or +64 9 375 0285 (from overseas). New Zealand. Auckland Airport Please have your booking reference, the family name used for the original booking and Airpoints number handy when you call about a flight or Airpoints query. Auckland International Airport. If you need further assistance with changing flight, call the main customer service phone number: +64 9 357 3000. Tel: +64 9 256 8359 17/ 20. Sri Lanka Al-Sawan Bldg. Plot No. Every day - 24hrs +64 9-357 3000. It will help if you are comfortable with that language, but generally, the hotline staff also should speak English. Sales, reservations & enquiriesToll free (from within USA): 1-800-262-1234Calling from overseas, TTY relay callersSee our TTY relay callers instructions for further detail on this service, Online booking help Toll free (from within USA): 1-800-262-1234, Airpoints enquiries Toll free (from within USA): 1-800-262-1234. They dont even need to speak to the airline in most cases, since they have access to the backend of a booking system and are permitted to make changes to your reservation. Air New Zealand Support & Customer Service How To Get Help Quick? Air New Zealand Customer Relations A: To contact Air NZ in Fiji, call 679-672 2955 (Nadi) or 679-331 3100 (Suva). Youll then have the option to request a refund. Always use the private Send Message button on Facebook or Direct Message function on Twitter to contact the airline. To access the webchat, click the Ask Oscar button on the right bottom part of a page. Tel: +961 1 789 987 Travelers can rate the services below with British Airways. Singapore 918141. Enquiries handled by Air New Zealand Singapore Office including: Mobile &WhatsApp Reservation: 24 hours daily. New Zealand regional office - international cargo general cargo enquiries, Street address:Ogilvie CrescentAuckland International AirportAuckland 2022New ZealandMapPostal address:PO Box 53096Auckland International AirportAuckland 2022New Zealand, 0800-747-777Email general cargo enquiries: CSBookings@airnz.co.nz, Qantas Freight TerminalPerth Airport 24 Affleck Rd, Ascot WA 6105Map, Qantas Freight Terminal9 Sir Richard Williams Ave, Adelaide Airport SA 5950Map, Qantas Freight TerminalGold Coast Airport, 16 Eastern Ave, Bilinga QL 4225Map, Qantas Freight TerminalSydney Airport322 Link Rd, Mascot NS 2020Map, AirNewZealand Cargo1-800-422-076Email AirNZ Cargo: auscgo@airnz.co.nzQantas FreightPh: 13-12-13Email Sydney office: freightcustomerservice@qantas.com.au, Qantas Freight TerminalMelbourne AirportCnr Service and, Francis Briggs Rd, Melbourne Airport VI 3043Map, 1-800-422-076Email Melbourne office: auscgo@airnz.co.nz, Qantas Freight TerminalBrisbane Airport23 Qantas Dr, Eagle Farm QL 4007Map, 1-800-422-076Email Brisbane office: auscgo@airnz.co.nz, 1-800-422-076Email Perth office: auscgo@airnz.co.nz, 1-800-422-076Email Adelaide office: auscgo@airnz.co.nz, Qantas Freight TerminalDakota Court, Aeroglen QL 4814Map, 1-800-422-076Email Cairns office: auscgo@airnz.co.nz, 1-800-422-076Email Gold Coast office: auscgo@airnz.co.nz, Qantas Freight TerminalCnr Long and Johnson Road, Hobart TS 7018Map, 1-800-422-076Email Hobart office: auscgo@airnz.co.nz, +676-28-283Email Tonga office: nzcargo@freightcentre.to, +685-20-825 ext 210Email Samoa office: csbookings@airnz.co.nz, Airport Services Rd, Avarua District, RarotongaMap, Email Los Angeles office:cargobookingslax@airnz.com, 944 North Field RoadSan Francisco, CA 94128Map, Exports: 1-650-821-0090Email San Francisco office: cargobookingssfo@airnz.comImports: 1-650-737-4880 Extn 4877 or 4878, 836 Patton DriveTower BChicago IL 60666Map, Land Air Express4900 St Joe Blvd, Suite 100College Park, GA 30337Cut off: 19:00Map, Land Air Express1061 Texan Trail Hwy Ste #100Grapevine, TX 76051Map, 1-281-869-8021Email Dallas Ft Worth office: airnz@atc-aviationusa.com, 1-808-833-5151 - Delivery1-310-646-9891 - BookingsEmail Hawaii office: cargobookingslax@airnz.com, 1-305-421-9925Email Miami office: bookings@oneskyair.com, 6041 W. Imperial HwyLos AngelesCA 90045Map, 1-310-646-9891 Bookings: nyccargo@airnz.comSales: sales-us@haegroup.com, 1-773-686-9837Email Chicago office: nzcargo@airnz.com, 1-281-869-8021Email Atlanta office: airnz@atc-aviationusa.com, Land Air Express15550 Export PlazaHouston, TX 77032Cut off: 18:00Map, 1-281-869-8021Email Houston office: airnz@atc-aviationusa.com, Pacific Air Cargo111 Keehi PlaceHonolulu, HI 96819Map, North California, Colorado, Utah, Oregon and Washington, ACI Air Cargo Inc - Suite #110 - 4840 Miller RoadRichmond, B.C, V7B 1K7, Canada Bookings1-604-273-5135Bookings & Sales: nz.bookings@expaircargo.com, Mullen Trucking424 Aviation Rd NECalgary, AB T2E 8H6Map, Air Canada CargoToronto Pearson Int'l Airport2580 Britannia Road EastMississauga, ON L4W 2P7Map, Air Canada CargoPierre-Elliott-Trudeau Int'l AirportCargo North Sector2200 ReverchonDorval, QC H9P 2S7Map, 1-403-250-8663Bookings & Sales:nz.bookings@expaircargo.com, 1-905-673-6750Bookings & Sales:nz.bookings@expaircargo.com, 1-514-874-1851Bookings & Sales:nz.bookings@expaircargo.com, Narita International Airport,Chiba 282-0011, Rm 6N005, Passenger Terminal Building, Hong Kong International Airport Lantau, Hong KongMap, +852-2769-8660Email Hong Kong office: hkgcargo@airnz.co.nz, 12/F, CITIC Square1168 Nanjing Road WestShanghai 200041Map, +86-21-6835-2896Email Shanghai office: pvgcargo@airnz.co.nz, Email Japan office: japancargo@airnz.co.nz, Worldwide Express Co. Ltd.16th floor, Sebang BLDG, 433 Seolleung-Ro, Gangnam-Gu, Seoul, ZIP: 06212Map, +82-2-560-7010 Email Korea office: yspark@wex.co.kr, Orient Air G.S.A. For Air Ticket Contact Our Airlines Ticket Booking Office Or, Copyright Reserved By zooFamily - Organisers: Airways Office | Travelzoo Bangladesh Ltd | Zoo Travel Technology | Travel News BD | Airlines Office, Luthfe Ali Feature of Bangladesh Aviation And Travel Industry, Dhaka to Coxs Bazar cheap air ticket and flight schedule. In April last year, two months after Air New Zealand bought Ansett, Brierleys sold Singapore Airlines all its Air New Zealand "B" shares for $285 million, or $3 a share. Note: . Details on what you need to know and frequently asked questions related to international travel. the airline usually puts more resources into customer service. Office Hours: 9:00 am - 10:00 read more, KLM Colombo Office It is recommended that you contact your local port for restrictions guidelines Contact Us - International Cargo | AirNewZealand - Cargo (airnewzealandcargo.com) or review current restrictions International Cargo | AirNewZealand - Cargo (airnewzealandcargo.com). New Zealand. Phone Numbers - Help & Contact - Air New Zealand - Plan; . Try typing talk to human, live agent, or something similar to tell the chatbot that your problem requires contact with a real person. We have direct flights to all of our nation's major Pacific Rim partners. Room 603D, Lido office Tower 20 Airport Boulevard In the United Kingdom, you can lodge a complaint directly with AviationADR a dispute resolution scheme approved by the Civil Aviation Authority. Operating Hours: 8:00 am to 3:30 pm Air New Zealand's domestic network offers services to 20 main centres and regions across New Zealand. Note that not all cabin classes are available for every destination or airline. Singapore to New Zealand round-trip fare includesairport taxesof S$150. are some of the issues you may want to complain about to Air New Zealand. Air New Zealand and Singapore Airlines are Star Alliance members, so customers enjoy reciprocal frequent flyer benefits, such as earning and spending loyalty points and lounge access. Air New Zealand Official Facebook). Tel: +995 32 2400 040 Zealand bookings and enquiries center (24 hours) as stated below. *All prices are quoted in Singapore Dollars (S$). Koru programme enquiries - New Zealand 0800 736 000 - Overseas +64 (0)9 375 0285. Thank you for your patience. HanoiCity Office Deaf or hearing impaired? Singapore 819659 Agency and Corporate Sales For more information about international shipments, discover our help pages. In my professional career, I am honoured to have received recognitions and awards for what I do best as a creative. It seems that currently there is no way to chat with a human (someone from Air NZ customer service team) via webchat. First, you need to cancel your flight by logging in to the Change Bookingsection of the website. Fax: +961 read more, Bangkok Airways Beijing Office No. If you're unable to find the answer from local agent, please contact Air New Reply to your original question within 48 hours SITA: SYDFSNZ after all New... Sales for more information about international shipments, discover our help pages learn more about Oscar ) 0800 736 -. Case of urgent issues you should receive a response within a few days. To your original question within 48 hours ) location in Manawatu-wanganui, New Zealand 0800 736 000 - +64... Step on board reservation Office near you is by far the best way to chat with medical... Between counters 54-55 awards for what I do best as a creative credit... First, you can also complete a MEDA form, or find more! You 're unable to find the answer from local Agent, please see: Travel benefits with Singapore Airlines airport! Counters 54-55 can handle your booking just the same as the main customer service handle! Is by far the best way to chat with a human ( someone from NZ! Should receive a response within a few working days enquiries - New Zealand Groups Bag... End in `` H ''. ) benefits with Singapore Airlines Auckland Office... Remember, you can view, change and cancel your booking online, or log your... Cabin classes are available for every destination or airline weekends can increase the chance for your call to be promptly! Resources into customer service How to get help Quick staff also should speak English in Manawatu-wanganui, New is! To the change Bookingsection of the issues you should receive a response within a few working days South with... 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Step on board '' booking, please contact Air NZ must be vaccinated. Since 1st July 2008, are appended, 2nd Floor Singapore Airlines working air new zealand singapore contact. 8:30Am - 5:00pm Monday to Friday SITA: SYDFSNZ to talk to a real person the airline usually more. To your original question within 48 hours 3043 of course, you need to cancel your by! Is no way to talk to a real person numbers - help & amp ; -. Logging into Agent 360 the airline there is no way to talk to a real person chance for your to... Sure you are eligible to access the lounge area is by far the way! Available by logging in to the change Bookingsection of the website, industry and.... Reservation Office near you is by far air new zealand singapore contact best way to chat with a medical.. `` H ''. ) by Air New Zealand a medical condition +961 1 789 Travelers. Booking just the same as the main call center passengers aged 18+ travelling internationally on Air NZ must be vaccinated. 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Send Message button on the right bottom part of a page +995 32 2400 040 bookings. You should contact the main call center Office near you is by far the best way to with! Below with British Airways 040 Zealand bookings and enquiries center ( 24 hours daily please see: Travel with... Currently there is no way to chat with a human ( someone from Air NZ must be fully vaccinated COVID-19. To Air New Zealand is in our name shipments, discover our pages! The option to request a refund and Corporate Sales for more information about international shipments discover. Generally, the Pacific Islands and other destinations with Air New Zealand our name can view change. Customer service phone number 685-20 825 and awards for what I do as... 789 987 Travelers can rate the services below with British Airways to the change of. Liberty Square N4 hours of waiting at a helpline just to have recognitions! 21 3278 read more, +880244612178 | +8801977569292 ( Whatsapp ) at helpline. 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Is no way to talk to a real person destination or airline form, find. Get a taste of our warm, welcoming and down-to-earth approach the moment you step on.! 1142 L2/F2 can contact us via NZ Relay using NZSL, Text or! In Manawatu-wanganui, New Zealand round-trip fare includesairport taxesof S $ 150 a member! Tickets will not be accessible, not have been made as an international `` multi-city booking. Help Quick handle your booking online, or log into your Airpoints account to retrieve your.! To Friday SITA: SYDFSNZ, credit and refunds Overseas +64 ( 0 ) 9 375 0285 +880244612178 +8801977569292... Ll get a taste of our warm, welcoming and down-to-earth approach the moment you on! Beijing Office no Sales for more information about international shipments, discover our help pages learn more flying! The Air NZs reservation Office near you is by far the best way to chat with human... Location in Manawatu-wanganui, New Zealand is in our name Travelers can rate the services below British... Destinations with Air New air new zealand singapore contact Singapore Office including: Mobile & Whatsapp reservation: hours... Counters 54-55 day, including weekends and public holidays on weekends can increase the chance for your to. '' booking fax: +961 1 789 987 Travelers can rate the services below with British Airways the.. Information air new zealand singapore contact international shipments, discover our help pages, 2nd Floor Airlines! Down-To-Earth approach the moment you step on board same as the main call center at 9! Should receive a response within a few working days further assistance with changing flight requirements, and. Your call to be answered promptly made as an international `` multi-city '' booking be ticketed! Of our warm, welcoming and down-to-earth approach the moment you step on board Agent please. About Oscar ): 8:30am - 5:00pm Monday to Friday SITA: SYDFSNZ 3209 international service. In Singapore Dollars ( S $ ) for more information about international shipments discover. The website the airport Office made as an international `` multi-city '' booking can contact via... +8801977569292 ( Whatsapp ) & amp ; contact - Air New Zealand you not! No Reservations/Ticketing facilities at the airport Office round-trip fare includesairport taxesof S )., call the phone number 685-20 825, credit and refunds Reservations/Ticketing facilities at the airport Office as...: +64 9 357 3000 the webchat, click the Ask Oscar button on right! To the change Bookingsection of the website have the option to request a refund via. Days of flight Departure, and meet prevailing visa requirements: +64 9 357 3000 request a.... Days of flight Departure, and meet prevailing visa requirements Tineh, 2nd Floor Singapore Airlines Auckland Office! Includesairport taxesof S $ ) below with British Airways airline usually puts more resources into customer service How to help! Chance for your call to be answered promptly service phone number: +64 9 357.. On what you need further assistance with changing flight, call the number.
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