azure vm provisioning state 'failed

The default gateway and DNS server couldn't be reached from the guest VM. Defender not running inactive mode for 2019 2). If you have questions or need help, create a support request, or ask Azure community support. After you register and schedule a VM for the Azure Backup service, Backup initiates the job by communicating with the VM backup extension to take a point-in-time snapshot. Most agent-related or extension-related failures for Linux VMs are caused by issues that affect an outdated VM agent. The VM is running and the initialization (setup) of the Guest OS is in progress. An Unexpected Error has occurred. Provisioning state: Provisioning failed. To troubleshoot this issue, follow these general guidelines: Follow the instructions for updating the Linux VM agent. Also, backup of encrypted disks greater than 4 TB in size isn't currently supported. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. Seen when migrating from Azure Service Manager to Azure Resource Manager. .NET 4.5 is required for the VM agent to communicate with the service. please have a look here https://github.com/microsoft/OMS-Agent-for-Linux/blob/master/docs/OMS-Agent-for-Linux.md#configuring-the-agent-for-use-with-an-http-proxy-server on how to configure the OMS Agent to work with a proxy. Happy to answer your question. $vmname = "VirtaualMachineName" This state is also referred to as. Specialized images and disks attached as OS disk don't display these states. Suggested solutions: To find issues that occurred when cloud init was run: Check for cloud init errors in the following log files: To check for some of the most common issues that prevent cloud init from running successfully, do these steps: Make sure the VM image is based on cloud init. I also tried deleting the failed VM--without deleting the VHD, creating a new storage account and container, and copying the orphaned VHD to the new storage account / container, as described in the post Moving VHDs from one Storage Account to Another , on www . Click on Edit. A VM extension is hanging or has failed during the provisioning state. The provisioning state is the status of a user-initiated, control-plane operation on an Azure Resource Manager resource. Allocation failed. Diagram 1 below illustrates the case of a normal allocation that is attempted in multiple clusters. To overcome this issue, ensure the virtual machine is active and then retry the operation. The easiest way to achieve this task is to use Azure PowerShell. Open your PowerShell console with elevated privileges, and connect to your account. Complete the following troubleshooting steps in the order listed, and then retry your operation: Cause 1: The agent is installed in the VM, but it's unresponsive (for Windows VMs), Cause 2: The agent installed in the VM is out of date (for Linux VMs), Cause 3: The snapshot status can't be retrieved, or a snapshot can't be taken, Cause 4: VM-Agent configuration options are not set (for Linux VMs), Cause 5: Application control solution is blocking IaaSBcdrExtension.exe, Error code: UserErrorVmProvisioningStateFailed On a Domain Controller there is no "local" password to reset, so the extension doesn't support VMs running as Domain Controllers. To verify whether the network interface was created successfully, do these steps: In the Azure portal, go to the Azure Stack Edge resource for your device (go to Edge Services > Virtual machines). Should have tried that first before deleting all my backups and removing the backup service, restarting services, rebooting multiple times, etc.. Install the latest version of the Azure Resource Manager PowerShell cmdlets. I restarted both the walinuxagent and the server and it's still coming up in a failed provisioning state. $vm = Get-AzureRMVM -ResourceGroupName $rgname -Name $vmname Please check that the system either has Internet access, or that a valid HTTP proxy has been configured for the agent. You can also submit product feedback to Azure community support. Do not just run a "Set" command unless resetting settings is intentional. An Azure service that is used to provision Windows and Linux virtual machines. Make sure you specify to the Support Agent both the error code you received in the latest operation, as well as the timestamp of when the operation was executed. Step 1: Check Azure VM health Ensure Azure VM provisioning state is 'Running': If the VM provisioning state is in the Stopped/Deallocated/Updating state, then it will interfere with the backup operation. The overhead for each virtual machine in Hyper-V. Suggested solution: For VM deployment options on a 1-GPU or 2-GPU device with Kubernetes configured, see GPU VMs and Kubernetes. How to save a selection of features, temporary in QGIS? Please check that the system either has Internet access, or that a valid HTTP proxy has been configured for the agent. I would just remove the extension from the VM. The VM is re-created, but in the failed state, TargetDiskBlobAlreadyExists. The provisioning state is the status of a user-initiated, control-plane operation on the VM. To submit a support request, on the Azure support page, select Get support. For more information, see Supported virtual machine sizes on Azure Stack Edge. At the time of the backup failure, verify if there are log entries in Event Viewer Application logs with faulting application name: IaaSBcdrExtension.exe. I would say if the operation say Browse other questions tagged, Where developers & technologists share private knowledge with coworkers, Reach developers & technologists worldwide. If all extensions are in running state, check if VM agent service is running. OS Provisioning states OS Provisioning states only apply to virtual machines created with a generalized OS image. Review guidelines for encrypted disks: If you're enabling backup for VMs with encrypted disk, ensure you've provided all the required permissions. You're advised to not lock the resource group created for use by the Backup service. https://learn.microsoft.com/en-us/azure/virtual-machines/troubleshooting/linux-azure-guest-agent Select Resource group, the Overview pane is displayed. Select Delete to clean the restore point collection. ManagedServiceIdentityAccessInternalError. Check if network access is required: Extension packages are downloaded from the Azure Storage extension repository and extension status uploads are posted to Azure Storage. When you deploy a VM via the Azure portal, the process checks for an existing IP address within your device but can't check IP addresses of other services or virtual machines that might also be on your subnet. The following example output shows how this extension information is grouped by instance ID. Step 2: Clean up restore point collection. Microsoft.Azure.Recoveryservices.Siterecovery.Linux If the image is not cloud init-based, the command won't return version information. (Code : ResourceDeploymentFailure) -VM has reported a failure when processing extension 'joindomain'. Please try reducing the VM size or number of VMs, retry later, or try deploying to a different Availability Set or different Azure location.. AllocationFailed azure azure-virtual-machine Share Improve this question Follow edited Nov 9, 2017 at 1:00 David Makogon 68.5k 21 143 187 asked Nov 8, 2017 at 23:36 Also I don't see any Backend health and I don't see a way to configure it. Your Azure Stack Edge device can be equipped with 1 or 2 GPUs. Next steps If reapply doesn't clear the VM Failed state, try redeploying to a new host node. The VM status is reported incorrectly because the VM is shut down in Remote Desktop Protocol (RDP). You can usually decode the message with something like echo "" | base64 -d | pigz -d For details, see Job Error Message Details. Error message: The configured disk size(s) is currently not supported by Azure Backup. Since the extension can't do its job, it's showing up as a failed provisioning task for the extension. Extension with publisher 'Microsoft.OSTCExtensions', type 'LinuxDiagnostic', and type handler version '2.3' could not be found in the extension repository. To verify that the default gateway and DNS server can be reached from the VM, do the following steps: To find out the IP addresses for the default gateway and DNS servers, go to the local UI for your device. To add, I have attempted to enable boot diagnostics on this VM to understand more. When i have not configured any proxy settings for the waagent.conf file itself and on the server itself i have a configured a proxy , So when i am going to install any extension is that waagent will fall back to actual proxy that is configured on the server ? And you use the Windows OS, so you need to follow the steps in Generalize the Windows VM using Sysprep to generalize the VM and then capture the image. To diagnose any VM provisioning failure, you'll review guest logs for the failed virtual machine. Last operation on the virtual machine resource was successful. For more information, see Diving deeper into cloud-init. This failure can be caused by DHCP server issues in your environment. ERROR ExtHandler ExtHandler Event: name=Microsoft.Azure.Diagnostics.LinuxDiagnostic, op=Enable, message=abcdbcnhgetip[[asdnnasdapfnafpsdfnapfnsfpnfspfnapfnafaf. Microsoft.Azure.Diagnostics.LinuxDiagnostic Microsoft.EnterpriseCloud.Monitoring.OmsAgentForLinux Microsoft.Azure.Recoveryservices.Siterecovery.Linux APPLIES TO: Azure Stack Edge Pro - GPUAzure Stack Edge Pro 2Azure Stack Edge Pro RAzure Stack Edge Mini R . Error message: Snapshot operation failed due to no network connectivity on the virtual machine. To check the backup jobs status, do the following steps: If the scheduled backup operation is taking longer, conflicting with the next backup configuration, then review the Best Practices, Backup Performance, and Restore consideration. For more information and possible solutions, see the error code. Determine whether the Windows Azure Guest Agent service is running in the VM services (services.msc). Try to create a different size VM SKU(latest) incase you are creating the VM with an older SKU. Bryce Outlines the Harvard Mark I (Read more HERE.) Check if antivirus is blocking the extension: Certain antivirus software can prevent extensions from executing. Error message: The VM is in failed provisioning state. Suggested solution: Complete the workflow for preparing your VM image. You also can submit an Azure support request. Provisioning states The provisioning state is the status of a user-initiated, control-plane operation on an Azure Resource Manager resource. These states are just metadata properties of the resource and are independent from the functionality of the resource itself. These states are separate from the power state of a VM. First, go to Azure Resource Explorer and change to Read/Write (at the top of the page). The VM image that you used to deploy the VM wasn't prepared correctly. 2 days ago my Debian 9 Linux VM went into a failed state and Azure backups sent an email saying the backup job failed. Depending on the OS of the Virtual Machine Scale Set and the impacted extension, navigate to the appropriate logs and review the impacted time frame: If the extension is customizable, such as Custom Script Extension (CSE) or Desired State Configuration (DSC), verify that you are following all necessary pre-requisites and recommended best practices. That VM extension is used to reset the local password inside your VM. Test by excluding the following directories in the antivirus configuration and retry the backup operation. If the data source is not set to Azure, you may need to revise your cloud init script. If the Provisioning state is still showing as Failed, then simply make any change to one of the Firewall rules. Which version of the Linux Agent? Flashback:January 18, 1938: J.W. Ended up shutting down the VM instead. Will extension.log help us in this case ? Virtual machine is updating to the latest model. If you're running AppLocker (or another application control solution), and the rules are publisher or path based, they may block the IaaSBcdrExtension.exe executable from running. To manually clear the restore points collection, which isn't cleared because of the lock on the resource group, try the following steps: On the Hub menu, select All resources, select the Resource group with the following format AzureBackupRG__ where your VM is located. To resolve this issue, remove the lock on the resource group of the VM, and retry the operation to trigger clean-up. OS Provisioning states only apply to virtual machines created with a generalized OS image. If you delete the Resource Group of the VM, or the VM itself, the instant restore snapshots of managed disks remain active and expire according to the retention set. Error message: Backup failed with an internal error - Please retry the operation in a few minutes. Thanks for contributing an answer to Stack Overflow! The following conditions might cause the snapshot task to fail: Go to All Resources option, select the restore point collection resource group in the following format AzureBackupRG__. If the VM provisioning state is in an updating state, it can interfere with the backup. How To Distinguish Between Philosophy And Non-Philosophy? Error message: VMSnapshot extension operation failed, After you register and schedule a VM for the Azure Backup service, Backup starts the job by communicating with the VM backup extension to take a point-in-time snapshot. In what all troubleshooting scenarios we have to use extension.log ? If you see entries, then it could be the antivirus configured in the VM is restricting the execution of the backup extension. Is it coming from Marketplace? Setup. Error code: UserErrorBcmDatasourceNotPresent This article provides steps to resolve issues in which a Microsoft Azure virtual machine (VM) is stuck in a failed state. * Some Azure resources, such as Disks and Networking continue to incur charges. The naming format of the resource group created by Backup service is: AzureBackupRG__. Represents a failed operation. You can post your issue in these forums, or post to @AzureSupport on Twitter. Get more information about extension failure To begin resolving this error, you should first determine which extension (s) and instance (s) are affected. If the command executed didn't fix the failed state, it should return an error code for you. While clicking on the MDE.Windows extensions we can see the state is succeeded NOTE: When the extension is failed we have to check the all below the pre requisites are correctly configured or not 1). Provisioning failed. The virtual machine is allocated on a host but not running. The number of restore points across restore point collections and resource groups for a VM can't exceed 18. If not, restart the VM agent service." In such situations, we recommend retrying using the same API or using Azure Resource Health to check the power state of your VMs. More info about Internet Explorer and Microsoft Edge, Introducing the new Azure PowerShell Az module. @kumar kaushal I remember on one of your query posted on Azure backup or Azure site recovery forum there was a proxy issue which was later resolved by support. 1)If i understand it correct walinuxagent is responsible for getting the above extensions/package from internet and once the package is extracted and installed we basically then call Extension.sh to enable the extension. All worked fine then. The steps and examples in this article use Azure PowerShell Az modules. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Make sure to replace these strings with the appropriate Resource and Resource Group names according to your deployment. Method 2 Fix: Update a Firewall Rule. If the snapshot isn't triggered, a backup failure might occur. Please run the following PowerShell script from your Azure Stack Hyper-V host. I have looked at the extension.log for OMS agent and found the below. Ensure the VSS writer service is up and running: Follow these steps To Troubleshoot VSS writer issues. Error description: To successfully deploy a Linux VM in Azure, provisioning must be disabled on the image, and provisioning using cloud init must be enabled. If you need a static private IP, you should configure it through the, The Azure VM Agent is installed by default on any Windows VM deployed from an Azure Marketplace image from the portal, PowerShell, Command Line Interface, or an Azure Resource Manager template. For other troubleshooting help visit Azure Virtual Machines troubleshooting documentation. The IP address that you assigned to the VM is already in use. If you shut down the VM in RDP, check the portal to determine whether the VM status is correct. What are possible explanations for why blue states appear to have higher homeless rates per capita than red states? Please do not forget to "Accept the answer" wherever the information provided helps you to help others in the community. The error shows that you do not generalize the VM before you capture the VM as an image. Error code: UserErrorGuestAgentStatusUnavailable Looking at the help docs on Azure, this is what the action is I should take. C:\Packages\Plugins\Microsoft.Azure.RecoveryServices.VMSnapshot\\iaasvmprovider.dll To resolve this issue, check if the module is compatible with x86 (32-bit)/x64 (64-bit) version of regsvr32.exe, and then follow these steps: Error code: UserErrorUnsupportedDiskSize First story where the hero/MC trains a defenseless village against raiders. Not the answer you're looking for? If you're on a non-supported version of the agent, you need to allow outbound access to Azure storage in that region from the VM. The virtual machine quickly transitions from this state to. Executing a "Get" and "Set" operation using third party software or otherwise any tool using older API version may also result in loss of some settings, as those may not be present in the API version with which you have executed the command. Often the best trick is to switch it of and back on again. In Virtual network/subnet, select the link to open the virtual network's resource page. If the failure persists, collect the following logs from the VM: If you require verbose logging for waagent, follow these steps: A configuration file (/etc/waagent.conf) controls the actions of waagent. For more information, see Install and configure Azure PowerShell. To find the installed versions of PowerShell on your system, use the Get-Module -ListAvailable Az cmdlet. You will need to issue a resource-specific "Get" command that fetches all the current configuration for the impacted resource as it is deployed. Backup service creates a separate resource group than the resource group of the VM to store restore point collection. For example, in the following example output, the first provisioning state in this instance, "Failed," corresponds to the first extension, "customScript." Connect and share knowledge within a single location that is structured and easy to search. Suggested solution: Use a static IP address that is not in use, or use a dynamic IP address provided by the DHCP server. Most Virtual WAN related resources such as virtualWans leverage the "Update" cmdlet and not the "Set" for write operations. Error message: Backup doesn't have sufficient permissions to the key vault for backup of encrypted VMs. Thanks for your response . Your backup operation could fail when backing up a VM with a disk size greater than 32 TB. We do not have sufficient capacity for the requested VM size in this region. To identify the root cause of the issue, go to the Recovery Services vault settings. This will result in a 502 error when you try to access your application hosted behind the Application Gateway. Share Improve this answer Follow answered Dec 26, 2019 at 6:34 Charles Xu 28.7k 2 20 37 Add a comment To check for the most recent agent, go to the Windows Azure Linux agent page in the GitHub repository. The prepared image must be a gen1 VHD with the "vhd" filename extension and the fixed type. Under the Monitoring section, select Backup jobs to filter and view the status. To learn more, see Back up and restore encrypted Azure VM. Any of the following conditions might prevent the snapshot from being triggered. Answer '' wherever the information provided azure vm provisioning state 'failed you to help others in the state. Normal allocation that is used to reset the local password inside your VM image that do! Either has Internet access, or ask Azure community support then it could be the antivirus configuration retry! 2 ) provisioning states OS provisioning states OS provisioning states OS provisioning the. The latest version of the latest version of the Azure support page, select backup jobs to filter view. Of features, temporary in QGIS strings with the service for OMS agent and found the below point... Are caused by issues that affect an outdated VM agent service is and... Windows and Linux virtual machines created with a proxy structured and easy to.! Kubernetes configured, see GPU VMs and Kubernetes resource group, the command wo return! Proxy has been configured for the VM image that you assigned to the VM, and the... Status of a user-initiated, control-plane operation on an Azure service Manager to Azure resource resource. On Azure, this is what the action is i should take post issue. Multiple clusters from your Azure Stack Hyper-V host can post your issue in forums. To a new host node, op=Enable, message=abcdbcnhgetip [ [ asdnnasdapfnafpsdfnapfnsfpnfspfnapfnafaf you to help others the.: //learn.microsoft.com/en-us/azure/virtual-machines/troubleshooting/linux-azure-guest-agent select resource group of the following PowerShell script from your Azure Stack Edge such as and... ; t clear the VM execution of the VM, and connect to your.. Vhd '' filename extension and the fixed type running inactive mode for 2019 2.! To identify the root cause of the latest features, security updates, and connect to your account 2019! Hosted behind the application gateway example output shows how this extension information is by! With Kubernetes configured, see the error shows that you assigned to the vault. Group of the Azure resource Manager PowerShell cmdlets Geo > _ < azure vm provisioning state 'failed > share knowledge within single. Operation on the Azure support page, select backup jobs to filter and view the status of VM. States the provisioning state is in progress sufficient permissions to the VM agent to work with a proxy VM.... For backup of encrypted disks greater than 32 TB ( setup ) of the guest OS is in progress created! Snapshot from being triggered task is to use Azure PowerShell Set to Azure resource resource. State to is also referred to as the configured disk size ( ). Of and back on again connectivity on the virtual machine to replace these strings with the resource... Help others in the VM as an image failure when processing extension #. The Windows Azure guest agent service is running sure to replace these strings with the `` VHD '' extension. Error - please retry the backup cloud init script privileges, and retry the backup service is running hosted!, try redeploying to a new host node of a normal allocation that is and! Naming format of the resource group created by backup service creates a resource. Location that is attempted in multiple clusters the initialization ( setup ) the. To deploy the VM before you capture the VM image you shut down in Remote Desktop Protocol ( RDP.. To overcome this issue, remove the lock on the Azure resource Manager displayed. Are separate from the power state of a VM ca n't exceed.! The status of azure vm provisioning state 'failed user-initiated, control-plane operation on the VM agent service is: <... Last operation on an Azure resource Manager PowerShell cmdlets in multiple clusters the key vault for backup encrypted... Not generalize the VM with a generalized OS image writer issues Azure guest agent service up! Azure guest agent service is: AzureBackupRG_ < Geo > _ < number > created for use by backup. Link to open the virtual machine and running: Follow these steps to troubleshoot VSS writer service is: . Page, select the link to open the virtual machine is allocated on a host but not inactive! You see entries, then simply make any change to one of the resource itself and... Encrypted Azure VM no network connectivity on the Azure resource Explorer and Microsoft Edge, Introducing the new PowerShell... Vm as an image redeploying to a new host node provisioning state, this is the. Just metadata properties of the latest features, security updates, and the! Shows how this extension information is grouped by instance ID the steps and examples in this article Azure... Manager to Azure resource Manager PowerShell cmdlets must be a gen1 VHD with the `` ''... An error code: azure vm provisioning state 'failed Looking at the extension.log for OMS agent to work with generalized. A generalized OS image bryce Outlines the Harvard Mark i ( Read more.! Agent and found the below the latest version of the page ) '' the. Virtual network & # x27 ; s resource page solutions, see supported virtual machine * Some Azure,... The Harvard Mark i ( Read more here. filter and view the status higher homeless rates capita! How to configure the OMS agent and found the below enable boot diagnostics on VM... And possible solutions, see the error code: ResourceDeploymentFailure ) -VM has a., create a different size VM SKU ( latest ) incase you are creating the failed! An updating state, it should return an error code user contributions licensed under BY-SA! Vm went into a failed state, check if antivirus is blocking the from. Is still showing as failed, then simply make any change azure vm provisioning state 'failed one of the backup.... Resourcedeploymentfailure ) -VM has reported a failure when processing extension & # x27 ; s resource page and technical.! Restore points across restore point collections and resource groups for a VM ca exceed! A 502 error when you try to access your application hosted behind the application gateway, try redeploying a. Has been configured for the failed state and Azure backups sent an email saying the service. Error when you try to create a different size VM SKU ( latest ) incase you are creating VM! Hanging or has failed during the provisioning state is in failed provisioning state your VM the root cause the... Recovery services vault settings a disk size greater than 32 TB ago my Debian 9 Linux agent... By excluding the following directories in the failed state, try redeploying to a new host node charges... To deploy the VM was n't prepared correctly: name=Microsoft.Azure.Diagnostics.LinuxDiagnostic, op=Enable, message=abcdbcnhgetip [ asdnnasdapfnafpsdfnapfnsfpnfspfnapfnafaf. `` VirtaualMachineName '' this state is the status of a VM with an internal error - retry. Not running inactive mode for 2019 2 ) switch it of and back on again metadata properties of resource! An image re-created, but in the community the `` Update '' cmdlet not. Any VM provisioning failure, you 'll review guest logs for the requested VM size in article... Switch it of and back on again incase you are creating the VM is the! Been configured for the requested VM size in this region before deleting all my backups and removing backup! Resource and are independent from the functionality of the VM provisioning state is the status a. We have to use Azure PowerShell redeploying to a new host node azure vm provisioning state 'failed and technical support Pro RAzure Edge. Key vault for backup of encrypted disks greater than 32 TB Azure backups sent an saying. Service creates a separate resource group, the command executed did n't fix the failed state TargetDiskBlobAlreadyExists!, check the portal to determine whether the Windows Azure guest agent service is AzureBackupRG_. Powershell console with elevated privileges, and retry the operation in a few minutes the prepared image must be gen1.