We are very happy to know that we were able to make your stay so pleasant, safe and memorable. That is why we offer disinfection dispensers and recommend washing and disinfecting your hands several times a day, especially when using common areas of the hotel. On the whole, we really enjoyed the food and had no problem what so ever. Voli Case vacanza Ristoranti Cose da fare . Now Im off to review the hotel TUI has put us in after cancelling our flight MELIA DUNAS (another 5* all inc)Spoiler alert their review will be much much worse. Relax in our Wellness Center and on our sunterrace, or get in shape in the gym. I am not one to write reviews but i felt i had too,We were the first flight from uk that landed in cape verde departed from Birmingham, we arrived at the hotel refreshments were waiting nice touch as in all Riu's, we checked in to find our room was on the second floor, I have a 6 month old and this was not pheasible due to having a pram and not one lift in the complex, we found staff very rude, I've stayed in the riu dunamar in Mexico and the standard there was amazing and that is also a platinum hotel too,after a hour of getting our room then finally our bags after they went to the old room we was settled in after a 6 plus hour flight, during our stay no staff came and asked for our drinks order by the pool, we are people who tip generously but we couldn't justify the rude, Dear Amy, Thank you for staying again in one of our hotels and your comments. I was put on a drip for over an hour. Claim your listing for free to respond to reviews, update your profile and much more. The All Inclusive 24h Hotel Riu Palace Santa Maria will open its doors in February 2021 and is situated on an idyllic white sand beach on the island of Sal. Voos Aluguis de temporada Restaurantes . The food at the main buffet restaurant was good, but we would have appreciated more Vegan food (especially non dairy milk choices at breakfast). Food- very so so. Hotel Riu Palace Santa Maria, Santa Maria: Bekijk 1.316 beoordelingen, 2.198 foto's en aanbiedingen voor Hotel Riu Palace Santa Maria, gewaardeerd als nr.3 van 28 hotels in Santa Maria en geclassificeerd als 4,5 van 5 bij Tripadvisor. Supply issues. The beach was perfect and quite clean, the only thing is that many tourist scammers run to you to give you their business cards on the beach and it is quite annoying. Vluchten Restaurants Dingen om te doen . more. We are very sorry if you got another impression. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. While your neighbor is talking a bit loud, you can hear every word, walls not enough isolated which is a headache at 5am in the morning.. No smoking allowed while having a coffe or an eveneing beer..very healthy but .. The hotel has 1001 comfortably furnished rooms with free Wi-Fi and offers many amenities. Visit shark island, its a short trip and some people do get taxis, we booked it through TUI. We hope you allow us the chance to share a more positive experience with you soon. On our website, and anywhere you can book our hotel we do indicate that in order to meet each countrys hygiene requirements, there may be some changes to each hotels services or facilities and amenities that differ from what is described. Voos Aluguis de temporada Restaurantes . There are more places to choose from in the, Frequently Asked Questions about Hotel Riu Palace Santa Maria. a member of staff on the door of each main restaurant giving everyone a squirt of anti bac. Have a great day, Hotel Riu Palace Santa Maria Online Reputation Manager, Visited this hotel April 25 - May 2 during the pandemic with my husband and a single friend staing in a separate room. Relax in our Wellness Center and on our sunterrace, or get in shape in the gym. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. As an adult couple with no kids we had no reason to use the water park. Wifi is a very good improvement, lovely people working and serving, I had the pleasure to be welcomed by former RIU employees which made, Dear Gilles, Your review and rating of our hotel means a lot to us, and we thank you for taking the time to share your experience at the all new Hotel Riu Palace Santa Maria. We visited spa with my husband (Massage for two): very professional, recommended. Which popular attractions are close to Hotel Riu Palace Santa Maria? Cabocan Lote E 2, Santa Maria, Ilha do Sal 4111 Cape Verde. Kind regards Hotel Riu Palace Santa Maria Online Reputation Manager, The hotel has a great location with beautiful beach and ocean! Very nice, brand new hotel. We will share your message appropriately with our management team, and it is our hope to welcome you in the future under better circumstances in order to give you the fully convincing experience you deserve. Bei Tripadvisor auf Platz 3 von 28 Hotels in Santa Maria mit 4,5/5 von Reisenden bewertet. Certainly, in our bars we are still serving a huge variety of All Inclusive drinks. Own or manage this property? This is not recommended, not only for safety reasons, because you can infect other guests, but because if you inform us, our cooks can prepare extra dishes for you so that you can follow the recommended diet. Prices are calculated as of 09/01/2023 based on a check-in date of 22/01/2023. Wait staff constantly using anti bac using cutlery to lay napkins etc. Other comments I would make are, the white and rose wine is awful and no selection - very very poor and gave me a really bad headache. We regret that we were not able to provide you with walled bottleholders and minibar in your room due to the currently implemented safety measures. It was never even a thought. More. However the neighbouring palace on Boa Vista is a lot smaller and essentially the same. Ill detail in my opinion why it isnt 5*: No robes or slippers Towels in bathroom are tiny & old No ventilation in bathroom so everything gets wet after a shower No beach service No bar on the beach Speciality restaurants are awful (dont even bother with the Italian) Staff can often be very abrupt & unhelpful, especially at reception Nobody greets you, even if you smile Can take up to 10 mins to queue for drinks Often no seats available at outside bar in the evenings & table service is sporadic, meaning more queuing at the bar The food. The All Inclusive 24h Hotel Riu Palace Santa Maria will open its doors in February 2021 and is situated on an idyllic white sand beach on the island of Sal. Hotel Riu Palace Santa Maria View Hotel 1,290 reviews 0.9 km from Hotel Riu Cabo Verde Free Wifi Free parking Visit hotel website All Inclusive 2022 Oasis Belorizonte View Hotel 2,820 reviews 1.2 km from Hotel Riu Cabo Verde Pool Beach All Inclusive 2022 Hotel Oasis Salinas Sea View Hotel 3,556 reviews 1.4 km from Hotel Riu Cabo Verde Free parking Hotel guests not using tongs on certain items kids unsupervised putting their dirty little mitts on everything. Yes, free parking is available to guests. It is great to read your lovely comments regarding the attentive service you received from our staff, and we are glad you enjoyed our SwimUp rooms. Beware: all a la carte restaurants are closed due to COVID. Hotel Riu Palace Santa Maria, Santa Maria: 1.316 Bewertungen, 2.198 authentische Reisefotos und gnstige Angebote fr Hotel Riu Palace Santa Maria. Which room amenities are available at Hotel Riu Palace Santa Maria? You also can experience the island, whilst traveling to the harbour. Coffe -perfect, drinks-very poor the worst were dogs on a beach. To do listVisit shark island, its a short trip and some people do get taxis, we booked it through TUI. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Is parking available at Hotel Riu Palace Santa Maria? The day before leaving we went to see the reps to fill in the form (there was someone else doing the same as us) . Such a shame but just seems really under-staffed and under-trained. Top room amenities include a minibar, air conditioning, and a walk-in shower. The staff is very helpful, nice and give their best to make anything possible. View Hotel 3,244 reviews 0.5 miles from Hotel Riu Palace Santa Maria Pool Beach Visit hotel website Breakfast included Hotel Dunas De Sal View Hotel 175 reviews 0.6 miles from Hotel Riu Palace Santa Maria Free parking Pool Breakfast included Hilton Cabo Verde Sal Resort View Hotel 862 reviews 0.6 miles from Hotel Riu Palace Santa Maria Free Wifi Payments made by partners impact the order of prices displayed. Pool-like everywhere. 5 outdoor pools, 1 indoor pool, 1children's pool and the Splash Water World water park. They are fighting all day. Your comments will be shared in order to ensure your experience is not repeated in the future and we do hope you will give us the opportunity to welcome you back in the future. Tripadvisor performs checks on reviews. Prices are calculated as of 09/01/2023 based on a check-in date of 22/01/2023. Service is remarkable, best African expirience for me so far. a member of staff on the door of each main restaurant giving everyone a squirt of anti bac. The location is ideal due to its proximity to Santa Maria (2 km)and airport (16 km). The minibar in the room was a brilliant. Hotel Riu Palace Santa Maria, : 1,316 , 2,198 Hotel Riu Palace Santa Maria, ' 3 28 4.5 5 -Tripadvisor. SwimUp rooms very nice and big enough. Hotel Riu Palace Santa Maria, Santa Maria: See 1,316 traveller reviews, 2,198 user photos and best deals for Hotel Riu Palace Santa Maria, ranked #3 of 28 Santa Maria hotels, rated 4.5 of 5 at Tripadvisor. Dear 395anjak, Thank you for the time you have taken to write us about your experience in our hotel. View Hotel 2,822 reviews 1.0 miles from Hotel Riu Palace Santa Maria Pool Beach All Inclusive 2022 Hotel Oasis Salinas Sea View Hotel 3,561 reviews 1.0 miles from Hotel Riu Palace Santa Maria Free parking Beach Top Rated Breakfast included 2022 Hotel Morabeza View Hotel 1,048 reviews 1.2 miles from Hotel Riu Palace Santa Maria Free parking Pool Before we arrived we did see on trip advisor people was becoming Ill, we did try and change our holiday, however TUI, informed us that there was no problem that they were aware of!! Our king bed was two pushed together but it was absolutely fine. 3 af 28 hoteller i Santa Maria og med bedmmelsen 4,5 af 5 p Tripadvisor. Fantastic, beautiful hotel. However they have either REALLY picked up hygiene or the hygiene problem actually lies with the people visiting the hotel. Love the idea when booking restaurants,its all done by phone and viewing the menus and drinks list,you just scan the QR codes on the tables. The All Inclusive 24h Hotel Riu Palace Santa Maria will open its doors in February 2021 and is situated on an idyllic white sand beach on the island of Sal. Not what we would have expected and really disappointing. The beach was perfect and quite clean, the only thing is that many tourist scammers run to you to give you their business cards on the beach and it is quite annoying. The design of the hotel is breathtaking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Until then we wish you all the best, Hotel Riu Palace Santa Maria Online Reputation Manager. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. 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